AUTUMN NEWSLETTER - DEVON AND CORNWALL
I think we would all agree that 2020 has been a challenging year so far, particularly for those suffering from hearing loss. As many of you will have experienced, hearing loss can often lead to feelings of loneliness and isolation, but the lockdown and continued safety measures have really heightened this.
Technology has helped in some ways, but has also been frustrating, especially if you are unable to hear as well as you used to. And let’s not get started on masks!
We wanted to share with you ways that we can help you during these times, and also some other news about the world of hearing aids and Hearing England.
COVID-19 SAFE HEARING CARE
COVID-19 SAFE HEARING CARE
During lockdown, we kept our phone lines open throughout, and were able to continue to help our clients remotely with hearing aid adjustments and repairs, and some new orders. We still are able to do this but are delighted that we can also offer the following services in a COVID safe way:
· Doorstep adjustments
· Ear Wax Removal Via Micro Suction
· Check Ups, adjustments and cleaning of aids
· Hearing Tests and Ear Examinations
· New Hearing Aid Orders
· Replacement of Lost or Damaged Hearing Aids
· Hearing Aid Repairs and Accessories
We are here whenever you need us.
Remember that both regular servicing and hearing
assessments will help you get the most from your
aids. Please call us on 0800 313 4304.
CHARLES MIDDLER—HOME HEARING CARE & CHAGFORD HEARING CARE
We have already written to you and explained that Hearing England bought Charles Middler’s company during Spring 2020. We will continue to offer free lifetime aftercare for all his clients. We are currently in the process of opening our new Devon based bespoke hearing clinic – watch this space! In the meantime, there is no additional charge for a home visit, so please don’t hesitate to contact us if you need us.
INTRODUCING PETER AYLETT—SENIOR AUDIOLOGIST
We are delighted that we have welcomed Peter to our team. A very experienced hearing aid audiologist, Peter has spent many years helping hundreds of clients improve their hearing, most recently from a Boots clinic. Peter is now Hearing England’s South West based Audiologist, and is looking forward to meeting you all. To arrange an appointment for a free clean and check of your hearing aids with Peter, please call us on 0800 313 4304.
REDUCED PRICE BATTERIES
For the remainder of 2020, we are offering all packs of hearing aids batteries for the reduced price of £1.70 per pack. This includes free postage (min. 6 packs)
HEARING AID NEWS
It’s a very exciting time to be a hearing aid specialist, and at Hearing England we have access to new and innovative technology to offer our clients. The latest offers include:
O Re-chargeable hearing aids—no more fiddly batteries!
OBluetooth connected aids—stream phone calls, TV and music straight to your aids
OHearing aids with built in motion sensors so you can hear clearly, even in wind noise
OImproved speech directionality technology, so you never miss out on conversation
Interested? Our Audiologists can demonstrate the latest technology to suit you.
NEW AID OF THE MOMENT
Probably the most exciting and innovative hearing aid launch of 2020 goes to Widex and their range of Moment hearing aids. Currently, we are among the only audiologists in the South West to offer these aids but the most appealing aspect about these aids is that Widex have reduced the delay of sound entering the ear via the aid to zero seconds! This has never been done before and is a revelation for those users who find the delay and echoing in other aids irritating.
Widex guarantee you notice the difference immediately!
To arrange a free demonstration of these aids please call us on the number below.
HEARING AID ‘MASK MODE’
Some manufacturers have introduced a free ‘mask mode’ on the hearing aid apps, which reduces the muffled sound from speakers wearing a mask. To find out if this will work on your current aids, please contact us and our expert Audiologists can advise you. FIND OUT MORE HERE: https://www.signia-hearing.com/blog/signia-new-mask-mode-feature/
AND FINALLY… WHAT DO YOU NEED FROM US?
The unprecedented events surrounding the lockdown of 2020 took us all by surprise, and whilst we did everything within our power to try and assist our customers, we are aware that there may have been more ways we could have helped. We would really appreciate any feedback you could give us on how we could do more for you if this situation arises again.
(Call us on 0800 313 4304—Option 5